How To Fix HRMGE00GENERAL809 - Document could not be found on the database

SAP Error Message - Details

• Message type: E = Error

• Message class: HRMGE00GENERAL - Message Class for Management of Global Employees

• Message number: 809

• Message text: Document could not be found on the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRMGE00GENERAL809 - Document could not be found on the database ?

  The SAP error message HRMGE00GENERAL809 ("Document could not be found on the database") typically occurs in the context of SAP HR (Human Resources) or related modules when the system is unable to retrieve a document or record that is expected to be present in the database. This can happen for various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Document Deletion: The document or record may have been deleted from the database.
  Incorrect Document ID: The document ID or reference being used to retrieve the document may be incorrect or malformed.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Database Issues: There may be issues with the database itself, such as corruption or connectivity problems.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly, leading to the inability to find the document.
  
  Solutions:
  
  Verify Document ID: Check the document ID or reference number being used to ensure it is correct.
  Check Document Existence: Use transaction codes like SARA (Archive Administration) or SCDO (Document Management) to check if the document exists in the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document. This can be checked in transaction SU53 or by consulting with your security team.
  Database Consistency Check: If you suspect database issues, perform a consistency check or consult with your database administrator to ensure that the database is functioning correctly.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches or updates.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA for archiving, SCDO for document management, and SE80 for development work.
  SAP Documentation: Review SAP documentation related to HR and document management for additional insights into how documents are managed within the system.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the HRMGE00GENERAL809 error message.