How To Fix HRMGE00GENERAL808 - Document could not be saved


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRMGE00GENERAL - Message Class for Management of Global Employees

  • Message number: 808

  • Message text: Document could not be saved

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRMGE00GENERAL808 - Document could not be saved ?

    The SAP error message HRMGE00GENERAL808 ("Document could not be saved") typically occurs in the context of HR (Human Resources) modules when there is an issue with saving a document or data entry in the system. This error can arise due to various reasons, and understanding the cause is crucial for finding a solution.

    Possible Causes:

    1. Authorization Issues: The user may not have the necessary permissions to save the document.
    2. Data Validation Errors: There may be missing or incorrect data in the fields that need to be filled out before saving.
    3. Technical Issues: There could be a temporary system issue, such as a database lock or connectivity problem.
    4. Configuration Issues: Incorrect configuration settings in the HR module or related components may prevent saving.
    5. Document Status: The document may be in a status that does not allow it to be saved (e.g., already processed or locked).
    6. Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the saving process.

    Solutions:

    1. Check Authorizations: Ensure that the user has the necessary authorizations to perform the action. This can be verified through transaction codes like SU53 (to check authorization failures) or PFCG (to manage roles).

    2. Validate Data: Review the data being entered for completeness and correctness. Ensure that all mandatory fields are filled and that the data adheres to the expected formats.

    3. System Status: Check if there are any ongoing system issues. You can do this by consulting with your SAP Basis team or checking system logs for any errors.

    4. Review Configuration: If you have access, review the configuration settings in the HR module to ensure they are set up correctly. This may involve checking infotypes, schemas, or other related settings.

    5. Document Status: Verify the status of the document you are trying to save. If it is locked or in a state that does not allow saving, you may need to change its status or unlock it.

    6. Debugging: If you have access to technical resources, consider debugging the process to identify where the error is occurring. This may involve looking at the ABAP code or transaction logs.

    7. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.

    8. Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal IT support team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and others that may be related to the document you are trying to save.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
    • Documentation: Review SAP documentation related to the HR module for any specific guidelines or troubleshooting steps related to document management.

    By systematically addressing these areas, you should be able to identify the cause of the error and implement an appropriate solution.

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