How To Fix HRMGE00GENERAL310 - Enter both duration and frequency


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRMGE00GENERAL - Message Class for Management of Global Employees

  • Message number: 310

  • Message text: Enter both duration and frequency

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRMGE00GENERAL310 - Enter both duration and frequency ?

    The SAP error message HRMGE00GENERAL310 ("Enter both duration and frequency") typically occurs in the context of HR (Human Resources) modules, particularly when dealing with time management or employee data related to work schedules, absences, or other time-related entries.

    Cause:

    This error message indicates that the system requires both a duration (the length of time for an event, such as an absence or a work schedule) and a frequency (how often that event occurs, such as daily, weekly, etc.) to be specified. If either of these fields is left blank or not filled out correctly, the system will trigger this error.

    Solution:

    To resolve this error, you should:

    1. Check the Input Fields: Ensure that both the duration and frequency fields are filled out correctly.

      • Duration: This could be in hours, days, etc., depending on the context.
      • Frequency: This could be daily, weekly, monthly, etc.
    2. Review the Configuration: If you are an administrator or have access to configuration settings, check the relevant configuration for time management or absence types to ensure that the system is set up to require both fields.

    3. Consult Documentation: Refer to SAP documentation or help resources for the specific module you are working with to understand the requirements for entering duration and frequency.

    4. User Training: If this error is occurring frequently among users, consider providing training or guidance on how to correctly enter data in the relevant fields.

    5. Debugging: If you are a developer or have access to technical support, you may want to debug the transaction to see if there are any underlying issues causing the error.

    Related Information:

    • Transaction Codes: Depending on the context, you may be using specific transaction codes related to time management, such as PA30 (Maintain HR Master Data) or PT60 (Time Evaluation).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed.

    By ensuring that both the duration and frequency are correctly entered, you should be able to resolve the HRMGE00GENERAL310 error and proceed with your HR processes.

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