How To Fix HRMGE00GENERAL038 - Create a record for infotype Assignment Details (0710) and Status (0715)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRMGE00GENERAL - Message Class for Management of Global Employees

• Message number: 038

• Message text: Create a record for infotype Assignment Details (0710) and Status (0715)

What causes this issue?

No record was found in infotype <ZK>Global Assignment Details</> (
<ZH>0710</>) or <ZK>Global Assignment Status</> (<ZH>0715</>) for
subtype host on key date of infotype <ZK>Compensation Package Offer</>
(<ZH>0706</>).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRMGE00GENERAL038 - Create a record for infotype Assignment Details (0710) and Status (0715) ?

  The SAP error message HRMGE00GENERAL038 typically indicates that there is a problem with creating or updating records in the infotypes related to employee assignments, specifically Infotype 0710 (Assignment Details) and Infotype 0715 (Status). This error can occur in the Human Capital Management (HCM) module when certain required data is missing or when there are inconsistencies in the employee's data.
  Causes:
  
  Missing Required Fields: The infotypes 0710 and 0715 have mandatory fields that must be filled out. If any of these fields are left blank, the system will throw this error.
  Incorrect Data: If the data being entered does not meet the validation criteria (e.g., invalid dates, incorrect status codes), the system will reject the entry.
  Authorization Issues: The user may not have the necessary permissions to create or modify records in these infotypes.
  Configuration Issues: There may be configuration settings in the system that are preventing the creation of these records.
  Data Consistency: If there are inconsistencies in the employee's master data or if the employee is in a status that does not allow changes, this error may occur.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields for infotypes 0710 and 0715 are filled out correctly. Review the infotype structure to identify required fields.
  Validate Data: Double-check the data being entered for correctness. Ensure that dates are in the correct format and that status codes are valid.
  Review Authorizations: Verify that the user has the necessary authorizations to create or modify records in these infotypes. If not, contact your SAP security administrator.
  Consult Configuration: If you have access to configuration settings, check if there are any specific rules or settings that might be affecting the creation of these infotypes.
  Check Employee Status: Ensure that the employee's status allows for changes to be made. For example, if the employee is marked as inactive, certain changes may not be permitted.
  Use Transaction Codes: Use transaction codes like PA30 (Maintain HR Master Data) to check the existing records for the employee and see if there are any inconsistencies.
  
  Related Information:
  
  Infotype 0710 (Assignment Details): This infotype contains information about the employee's assignment, such as position, organizational unit, and other relevant details.
  Infotype 0715 (Status): This infotype holds the status of the employee, which can include information about their employment status, such as active, inactive, or on leave.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to SAP Help documentation for detailed information on infotypes and their required fields.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP HCM.