How To Fix HRLDAP002 - The Infoset belonging to the query could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: HRLDAP - HR LDAP Extraction

• Message number: 002

• Message text: The Infoset belonging to the query could not be read

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRLDAP002 - The Infoset belonging to the query could not be read ?

  The SAP error message HRLDAP002 indicates that the system is unable to read the Infoset associated with a query. This can occur in various scenarios, particularly when dealing with HR queries in SAP systems that utilize the LDAP (Lightweight Directory Access Protocol) for user management or data retrieval.
  Causes:
  
  Missing or Inactive Infoset: The specified Infoset may not exist, or it may have been deactivated or deleted.
  Authorization Issues: The user executing the query may not have the necessary authorizations to access the Infoset.
  Configuration Errors: There may be issues with the configuration of the query or the Infoset itself.
  Transport Issues: If the Infoset was transported from another system, there may have been issues during the transport process.
  Database Issues: There could be underlying database issues that prevent the Infoset from being accessed.
  
  Solutions:
  
  
  Check the Infoset:
  
  Go to the transaction code SQR1 (for Infoset Query) and verify that the Infoset exists and is active.
  If it is inactive, activate it.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to access the Infoset. This can be checked in transaction SU53 after the error occurs to see if there are any missing authorizations.
  
  
  
  Review Configuration:
  
  Check the configuration of the query and the Infoset to ensure that all settings are correct.
  Ensure that the query is correctly linked to the Infoset.
  
  
  
  Transport Check:
  
  If the Infoset was recently transported, check the transport logs for any errors or issues that may have occurred during the transport.
  
  
  
  Database Check:
  
  If there are database issues, consult with your database administrator to check for any inconsistencies or errors in the database.
  
  
  
  Recreate the Infoset:
  
  If the Infoset is corrupted or cannot be fixed, consider recreating it from scratch.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SQR1: For managing Infosets.
  SQ01: For creating and managing queries.
  SU53: For checking authorization issues.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on Infosets and queries in HR.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or HR module support team for further assistance.