How To Fix HRIESP555 - EE: &3's ERN: &1 is not the same as in the latest TWSS file ERN: &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRIESP - SMART PAYE

• Message number: 555

• Message text: EE: &3's ERN: &1 is not the same as in the latest TWSS file ERN: &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRIESP555 - EE: &3's ERN: &1 is not the same as in the latest TWSS file ERN: &2 ?

  The SAP error message HRIESP555 indicates a discrepancy between the Employee's Earnings Record Number (ERN) in the system and the one found in the latest TWSS (Temporary Wage Subsidy Scheme) file. This error typically arises during the processing of payroll or when submitting data related to the TWSS, which is a government initiative to support employers during economic downturns.
  Cause:
  
  
  Data Mismatch: The ERN in the employee's record does not match the ERN in the latest TWSS file. This could be due to:
  
  Manual changes made to the employee's record after the TWSS file was generated.
  An incorrect or outdated TWSS file being used for processing.
  Data entry errors or inconsistencies in the employee's payroll records.
  
  
  
  File Versioning: The TWSS file being referenced may not be the most recent version, leading to discrepancies in the ERN.
  
  
  System Configuration Issues: There may be issues with how the system is configured to handle TWSS submissions, leading to incorrect data being pulled or processed.
  
  
  Solution:
  
  
  Verify ERN Values: Check the ERN values in both the employee's record and the latest TWSS file. Ensure they match. If they do not, update the employee's record or obtain the correct TWSS file.
  
  
  Update TWSS File: If the TWSS file is outdated, generate a new TWSS file that reflects the most current data for the employee.
  
  
  Reprocess Payroll: After correcting the ERN values, reprocess the payroll or the TWSS submission to ensure that the data is consistent.
  
  
  Check for Manual Changes: Review any recent changes made to the employee's payroll data that could have affected the ERN. If necessary, revert any incorrect changes.
  
  
  Consult Documentation: Refer to SAP documentation or support resources for specific instructions on handling TWSS submissions and resolving discrepancies.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  TWSS Overview: The Temporary Wage Subsidy Scheme is a government initiative aimed at supporting employers in retaining employees during financial difficulties. Understanding the requirements and processes related to TWSS is crucial for compliance.
  SAP HR Module: Familiarity with the SAP HR module and its functionalities can help in troubleshooting payroll-related issues effectively.
  Data Integrity: Maintaining data integrity in employee records is essential for accurate payroll processing and compliance with government schemes.
  
  By following these steps, you should be able to resolve the HRIESP555 error and ensure that your payroll processing aligns with the latest TWSS requirements.