How To Fix HRIESP421 - Information; Submission (&1 &2) PAYREF updated with &3 (see Note 2762768)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRIESP - SMART PAYE

  • Message number: 421

  • Message text: Information; Submission (&1 &2) PAYREF updated with &3 (see Note 2762768)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRIESP421 - Information; Submission (&1 &2) PAYREF updated with &3 (see Note 2762768) ?

    The SAP error message HRIESP421 typically relates to issues encountered during the submission of payroll data, specifically in the context of the HR (Human Resources) module. The message indicates that there has been an update to the PAYREF (Payment Reference) for a specific submission, which is identified by the parameters &1, &2, and &3.

    Cause:

    The error message HRIESP421 can occur due to several reasons, including:

    1. Data Inconsistencies: There may be inconsistencies in the payroll data being submitted, which can lead to issues with the PAYREF.
    2. Configuration Issues: Incorrect configuration settings in the payroll processing or submission settings can cause this error.
    3. Missing or Incorrect Data: Required fields may be missing or contain incorrect data, leading to an inability to process the submission correctly.
    4. System Updates or Changes: Recent updates or changes to the SAP system or payroll processing logic may have introduced new requirements or altered existing ones.

    Solution:

    To resolve the HRIESP421 error, consider the following steps:

    1. Check SAP Note 2762768: The error message references a specific SAP Note. Review this note for detailed information and guidance on resolving the issue. SAP Notes often contain patches, configuration tips, or specific instructions for handling known issues.

    2. Validate Submission Data: Ensure that all required fields in the payroll submission are filled out correctly and that the data is consistent. Look for any discrepancies in employee records or payroll data.

    3. Review Configuration Settings: Check the configuration settings related to payroll processing and submissions. Ensure that they are set up correctly according to your organization's requirements.

    4. Consult with SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide insights based on the specific details of your system and the error encountered.

    5. Testing in a Sandbox Environment: If possible, replicate the issue in a test or sandbox environment to identify the root cause without affecting production data.

    Related Information:

    • SAP HR Module: Understanding the HR module and its payroll processing can help in diagnosing issues related to payroll submissions.
    • SAP Community and Forums: Engaging with the SAP community can provide additional insights and solutions from other users who may have encountered similar issues.
    • Documentation: Review SAP documentation related to payroll processing and submission to ensure compliance with the latest requirements and best practices.

    By following these steps, you should be able to identify the cause of the HRIESP421 error and implement a suitable solution.

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