How To Fix HRIE_GEN020 - Error; Feature &1 return values must be &2 (not &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRIE_GEN - Generic Messages for all utility classes

• Message number: 020

• Message text: Error; Feature &1 return values must be &2 (not &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRIE_GEN020 - Error; Feature &1 return values must be &2 (not &3) ?

  The SAP error message HRIE_GEN020 typically occurs in the context of HR (Human Resources) module configurations, particularly when dealing with features and their return values in the system. This error indicates that a specific feature is expected to return certain values, but it is returning unexpected values instead.
  Cause:
  The error message HRIE_GEN020 is triggered when:
  
  A feature (like a configuration or a rule) is expected to return a specific set of values (denoted as &2), but it is returning a different set of values (denoted as &3).
  This mismatch can occur due to incorrect configuration settings, data inconsistencies, or changes in the underlying logic of the feature that have not been properly updated in the system.
  
  Solution:
  To resolve the HRIE_GEN020 error, you can follow these steps:
  
  
  Check Feature Configuration:
  
  Go to the relevant feature configuration in the SAP system (transaction code PE03).
  Verify that the feature is correctly set up to return the expected values. Ensure that the logic defined in the feature aligns with the business requirements.
  
  
  
  Review Return Values:
  
  Identify the expected return values (&2) and the actual return values being generated (&3).
  Compare these values to understand why the mismatch is occurring. This may involve checking the conditions and rules defined in the feature.
  
  
  
  Data Consistency:
  
  Ensure that the data being processed is consistent and valid. Sometimes, the error can arise from incorrect or incomplete data entries in the infotypes or other related tables.
  
  
  
  Testing:
  
  After making any changes to the feature configuration, perform thorough testing to ensure that the feature now returns the correct values.
  Use test cases that cover various scenarios to validate the changes.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific feature you are working with. There may be known issues or additional configuration steps required.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after checking the configuration and data, consider reaching out to SAP support for further assistance. They may provide insights or patches if it’s a known issue.
  
  
  
  Related Information:
  
  Transaction Codes: PE03 (Feature Maintenance), PE02 (Feature Overview)
  Infotypes: Check relevant infotypes that may be impacted by the feature in question.
  SAP Notes: Search for SAP Notes related to HRIE_GEN020 for any specific fixes or recommendations provided by SAP.
  
  By following these steps, you should be able to identify the root cause of the HRIE_GEN020 error and implement a solution to resolve it.