How To Fix HRHCP00_COLLECTION021 - Internal error in data collection; no periods can be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: HRHCP00_COLLECTION - Messages About Collecting Personnel Cost Planning Data

• Message number: 021

• Message text: Internal error in data collection; no periods can be determined

What causes this issue?

An internal error occurred in the method for collecting employee data.
Although a relevant entry exists in the table for indirect valuation,
the system could not find an entry with index &V1& in internal table
&V2&. Therefore, the system cannot determine the periods for the data
record.

System Response

The system does not continue to process the data record.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRHCP00_COLLECTION021 - Internal error in data collection; no periods can be determined ?

  The SAP error message HRHCP00_COLLECTION021 indicates an internal error in data collection, specifically stating that no periods can be determined. This error typically occurs in the context of Human Capital Management (HCM) when the system is unable to identify the relevant time periods for data collection, which can affect various processes such as payroll, time management, or reporting.
  Causes:
  
  Missing Configuration: The system may not have the necessary configuration for the time periods required for the data collection process.
  Incorrect Time Evaluation Settings: If the time evaluation settings are not correctly defined, the system may fail to determine the relevant periods.
  Data Inconsistencies: There may be inconsistencies or missing data in the employee records or time data that prevent the system from determining the periods.
  Authorization Issues: Lack of proper authorizations for accessing certain data can also lead to this error.
  System Bugs: Occasionally, this error can be caused by bugs in the SAP system or specific patches that have not been applied.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for time management and ensure that all necessary parameters are correctly set up. This includes checking the time types, schemas, and rules.
  Review Time Evaluation: Ensure that the time evaluation process is correctly configured and that the relevant time periods are defined. You may need to run the time evaluation process again.
  Data Validation: Validate the employee data and time records to ensure there are no inconsistencies or missing entries. Correct any discrepancies found.
  Authorization Check: Verify that the user has the necessary authorizations to access the data required for the collection process.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  Consult Documentation: Review the SAP documentation related to the specific module you are working with for any additional troubleshooting steps or configuration guidelines.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PT60 (Time Evaluation), and others that may help in diagnosing the issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.