How To Fix HRHCP00_COLLECTION020 - Internal error in data collection; data record not found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRHCP00_COLLECTION - Messages About Collecting Personnel Cost Planning Data

• Message number: 020

• Message text: Internal error in data collection; data record not found

What causes this issue?

An internal error occurred in the method for collecting employee data.
Although a relevant entry exists in the table for indirect valuation,
the system could not find an entry with start date &V1& and end date
&V2& in internal table &V3&.

System Response

The system does not continue to process the data record.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRHCP00_COLLECTION020 - Internal error in data collection; data record not found ?

  The SAP error message HRHCP00_COLLECTION020 indicates an internal error in data collection, specifically stating that a data record was not found. This error typically occurs in the context of SAP Human Capital Management (HCM) when the system is trying to collect or process data related to employee records, payroll, or other HR-related functions.
  Causes:
  
  Missing Data Records: The most common cause is that the system is trying to access a data record that does not exist in the database. This could be due to data deletion, incorrect data entry, or a failure in data migration.
  Configuration Issues: Incorrect configuration settings in the HCM module can lead to the system not being able to find the necessary data records.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access certain data records, leading to this error.
  System Bugs: There may be bugs or issues in the specific version of SAP you are using that could lead to this error.
  
  Solutions:
  
  Check Data Records: Verify that the data records the system is trying to access actually exist. This can be done by checking the relevant infotypes or tables in the SAP system.
  Review Configuration: Ensure that the configuration settings in the HCM module are correct. This includes checking the settings for data collection and processing.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the data.
  Debugging: If you have access to debugging tools, you can trace the program execution to identify where the error is occurring and why the data record is not found.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. Sometimes, SAP releases updates that fix known issues.
  Consult Documentation: Review the SAP documentation for the specific module you are working with to ensure that all necessary steps have been followed for data collection.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and others that may help in troubleshooting.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it appears to be a bug or a more complex issue.
  
  By following these steps, you should be able to identify the root cause of the HRHCP00_COLLECTION020 error and implement a suitable solution.