How To Fix HRHAPCN00310 - Enter a key date

SAP Error Message - Details

• Message type: E = Error

• Message class: HRHAPCN00 - Message class for CN PRM Consolidate UI

• Message number: 310

• Message text: Enter a key date

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRHAPCN00310 - Enter a key date ?

  The SAP error message HRHAPCN00310, which states "Enter a key date," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with processes related to employee data, such as performance management or talent management.
  Cause:
  The error is triggered when a user attempts to perform an action that requires a key date, but the key date field is either empty or not filled in correctly. The key date is essential for determining the validity of the data being processed, such as the time frame for evaluations, assessments, or other HR-related activities.
  Solution:
  To resolve the HRHAPCN00310 error, follow these steps:
  
  
  Identify the Key Date Field: Locate the field in the transaction or screen where the key date is required. This is often labeled as "Key Date" or similar.
  
  
  Enter a Valid Key Date: Input a valid date that corresponds to the context of the action you are trying to perform. Ensure that the date is within the acceptable range for the process you are working on.
  
  
  Check Date Format: Ensure that the date is entered in the correct format as per your system's configuration (e.g., DD/MM/YYYY or MM/DD/YYYY).
  
  
  Review Related Data: If the key date is dependent on other data (like employee status or organizational changes), ensure that all related information is correctly filled out.
  
  
  Consult Documentation: If you are unsure about what key date to enter, refer to the relevant SAP documentation or user guides for the specific process you are working on.
  
  
  Seek Help from IT Support: If the issue persists after entering a valid key date, it may be beneficial to consult your IT support team or SAP administrator for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Training: Ensure that users are trained on the importance of key dates in SAP HCM processes to prevent this error from occurring in the future.
  System Configuration: Sometimes, the configuration of the SAP system may affect how key dates are handled. Ensure that the system settings align with your organization's HR processes.
  
  By following these steps, you should be able to resolve the HRHAPCN00310 error and continue with your HR processes in SAP.