How To Fix HRHAPCN00309 - Appraiser is not supported in the given template

SAP Error Message - Details

• Message type: E = Error

• Message class: HRHAPCN00 - Message class for CN PRM Consolidate UI

• Message number: 309

• Message text: Appraiser is not supported in the given template

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRHAPCN00309 - Appraiser is not supported in the given template ?

  The SAP error message HRHAPCN00309, which states "Appraiser is not supported in the given template," typically occurs in the context of the SAP HCM (Human Capital Management) module, particularly when dealing with the Performance Management or Appraisal processes. This error indicates that there is an issue with the configuration of the appraisal template or the assignment of appraisers.
  Causes:
  
  
  Template Configuration: The appraisal template may not be configured to support the specific appraiser role or user. This can happen if the template is set up to only allow certain roles or if the appraiser is not included in the template's settings.
  
  
  User Role Assignment: The user designated as the appraiser may not have the necessary roles or authorizations assigned to them in the system.
  
  
  Appraiser Relationship: The relationship between the employee and the appraiser may not be correctly defined in the system. For example, if the appraiser is not a direct supervisor or does not have a valid reporting relationship with the employee.
  
  
  Data Inconsistencies: There may be inconsistencies in the employee master data or organizational structure that prevent the appraiser from being recognized in the appraisal process.
  
  
  Solutions:
  
  
  Check Template Configuration:
  
  Go to the configuration settings for the appraisal template in the SAP system.
  Ensure that the appraiser role is correctly defined and that the appraiser is included in the template.
  
  
  
  Verify User Roles:
  
  Check the user roles assigned to the appraiser in the user management section of SAP.
  Ensure that the appraiser has the necessary authorizations to perform the appraisal.
  
  
  
  Review Reporting Relationships:
  
  Verify the reporting structure in the organizational management (OM) module.
  Ensure that the appraiser has a valid relationship with the employee being appraised.
  
  
  
  Data Consistency Check:
  
  Review the employee master data for any inconsistencies or missing information.
  Ensure that all relevant data is correctly maintained in the system.
  
  
  
  Testing:
  
  After making the necessary changes, test the appraisal process again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or Knowledge Base Articles that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to Performance Management and Appraisal processes for best practices and configuration guidelines.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP HCM expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the HRHAPCN00309 error in your SAP system.