How To Fix HRHAP00_TEMPLATE018 - No information available

SAP Error Message - Details

• Message type: E = Error

• Message class: HRHAP00_TEMPLATE - HR-HAP: Appraisal Template

• Message number: 018

• Message text: No information available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRHAP00_TEMPLATE018 - No information available ?

  The SAP error message HRHAP00_TEMPLATE018 ("No information available") typically occurs in the context of the SAP HCM (Human Capital Management) module, particularly when dealing with the Employee Self-Service (ESS) or Manager Self-Service (MSS) functionalities. This error can arise when a user attempts to access a specific template or report, but the system cannot retrieve the necessary data.
  Causes:
  
  Missing Data: The most common cause is that there is no data available for the specific employee or organizational unit being queried. This could be due to a lack of entries in the relevant infotypes or tables.
  Authorization Issues: The user may not have the necessary authorizations to view the data related to the template.
  Configuration Issues: There may be a misconfiguration in the template settings or in the underlying data model.
  Selection Criteria: The selection criteria used to fetch the data may be too restrictive, leading to no results being returned.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  Solutions:
  
  Check Data Availability: Verify that the relevant data exists in the system. Check the infotypes for the employee or organizational unit in question to ensure that the necessary records are present.
  Review Authorizations: Ensure that the user has the appropriate authorizations to access the data. This can be done by checking the user's roles and authorizations in the SAP system.
  Template Configuration: Review the configuration of the template to ensure that it is set up correctly. This includes checking the selection criteria and any filters applied to the data.
  Adjust Selection Criteria: If the selection criteria are too restrictive, consider broadening them to see if data can be retrieved.
  Technical Support: If the issue persists, it may be necessary to involve technical support to investigate any underlying system issues, such as database connectivity or application server problems.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check the employee's data directly.
  Authorization Objects: Common authorization objects related to HR data include P_ORGIN (Personnel Administration) and P_PERNR (Personnel Number).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to the specific module or functionality you are working with for more detailed guidance.
  
  If the problem continues after trying these solutions, it may be beneficial to consult with your SAP support team or refer to SAP's official support channels for further assistance.