How To Fix HRHAP00_DOCUMENT328 - No follow-up processing found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRHAP00_DOCUMENT - HR-HAP: Appraisal Document

• Message number: 328

• Message text: No follow-up processing found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRHAP00_DOCUMENT328 - No follow-up processing found ?

  The SAP error message HRHAP00_DOCUMENT328: No follow-up processing found typically occurs in the context of the SAP HCM (Human Capital Management) module, particularly when dealing with the HAP (HCM Talent Management) processes, such as performance appraisals or talent reviews.
  Cause:
  This error message indicates that the system could not find any follow-up processing for the specific document or action you are trying to execute. This can happen due to several reasons:
  
  
  Missing Configuration: The follow-up processing may not be configured correctly in the system. This could involve missing settings in the relevant customizing transactions.
  
  
  Document Status: The document you are trying to process may not be in a status that allows for follow-up actions. For example, if the document is already completed or archived, follow-up processing may not be available.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the follow-up processing.
  
  
  Incorrect Document Type: The document type you are working with may not be set up to allow follow-up processing.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the relevant customizing transaction (e.g., SPRO) and verify the settings for follow-up processing in the HAP configuration.
  Ensure that the follow-up actions are defined for the specific document type you are working with.
  
  
  
  Review Document Status:
  
  Check the status of the document you are trying to process. Ensure that it is in a state that allows for follow-up actions.
  If the document is completed, you may need to revert it to a previous status if possible.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to perform the follow-up processing. This can be done by checking the user roles and authorizations in the system.
  
  
  
  Document Type Validation:
  
  Ensure that the document type you are using is correctly set up for follow-up processing. You may need to consult with your SAP administrator or functional consultant to confirm this.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Testing:
  
  After making any changes, test the process again to see if the error persists.
  
  
  
  Related Information:
  
  SAP HCM Documentation: Review the official SAP documentation for HCM and HAP to understand the configuration and processing of documents.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.