How To Fix HRGB_PAE385 - PAE TP Error; Return Value &1 not supported (Feature &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 385

• Message text: PAE TP Error; Return Value &1 not supported (Feature &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE385 - PAE TP Error; Return Value &1 not supported (Feature &2) ?

  The SAP error message HRGB_PAE385 indicates a problem related to the Personnel Administration (PA) module, specifically when dealing with a feature that is not supported for a given return value. This error typically arises during the execution of a function or feature that is expecting a certain return value but encounters an unsupported one.
  Cause:
  
  Unsupported Return Value: The error suggests that the return value being processed is not recognized or supported by the feature being called. This could be due to incorrect configuration or data inconsistencies.
  Feature Configuration: The feature referenced in the error message may not be properly configured in the system, or it may not be applicable to the current context (e.g., employee type, infotype).
  Data Issues: There may be issues with the data being processed, such as missing or incorrect entries in the relevant infotypes.
  
  Solution:
  
  Check Configuration: Review the configuration of the feature mentioned in the error message. Ensure that it is set up correctly and that all necessary parameters are defined.
  Validate Data: Check the data associated with the employee or infotype being processed. Look for any inconsistencies or missing information that could lead to unsupported return values.
  Debugging: If you have access to debugging tools, you can trace the execution of the program to identify where the unsupported return value is being generated. This can provide insights into what might be going wrong.
  Consult Documentation: Refer to SAP documentation or notes related to the specific feature and error message. There may be known issues or additional configuration steps required.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context to help them diagnose the problem.
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to HRGB_PAE385 for any patches or updates that may address this issue.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., PA30 for infotype maintenance) to check employee data and configurations.
  Feature Documentation: Review the documentation for the specific feature mentioned in the error to understand its requirements and limitations.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.