How To Fix HRGB_PAE382 - PAE Error; PAE active but notification not sent. Run RPCPAEG1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 382

• Message text: PAE Error; PAE active but notification not sent. Run RPCPAEG1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE382 - PAE Error; PAE active but notification not sent. Run RPCPAEG1 ?

  The SAP error message HRGB_PAE382 indicates that there is an issue with the Personnel Administration Event (PAE) process in the SAP system. Specifically, it suggests that the PAE is active, but a notification was not sent as expected. This can occur in various scenarios, such as when there are issues with the configuration of the PAE or when the relevant background jobs are not running correctly.
  Cause:
  
  Configuration Issues: The PAE may not be properly configured in the system, leading to notifications not being triggered.
  Missing Background Job: The background job responsible for processing the PAE notifications may not be scheduled or may have failed.
  Authorization Issues: The user or process may not have the necessary authorizations to send notifications.
  Technical Errors: There could be technical issues in the system, such as missing data or errors in the underlying programs.
  
  Solution:
  
  
  Run RPCPAEG1: The error message suggests running the report RPCPAEG1. This report is responsible for processing the PAE notifications. You can execute it in transaction SE38 or SA38.
  
  Go to transaction SE38.
  Enter RPCPAEG1 and execute it.
  Check the output for any errors or messages that can provide further insight.
  
  
  
  Check Configuration: Review the configuration settings for the PAE in the system. Ensure that all necessary settings are correctly defined.
  
  Transaction code: SPRO (Customizing)
  Navigate to the relevant section for Personnel Administration Events and verify the settings.
  
  
  
  Schedule Background Job: If the background job for processing PAE notifications is not scheduled, you may need to create and schedule it.
  
  Use transaction SM36 to create a new background job.
  Ensure that the job is set to run at the appropriate intervals.
  
  
  
  Review Authorizations: Check if the user or process has the necessary authorizations to send notifications. You may need to consult with your security team to ensure that the appropriate roles and permissions are assigned.
  
  
  Check Logs: Review the application logs (transaction SLG1) for any related error messages that could provide more context on why the notification was not sent.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE38 (ABAP Report), SM36 (Job Scheduling), and SLG1 (Application Log).
  Documentation: Review SAP documentation related to Personnel Administration Events and notifications for more detailed information on configuration and troubleshooting.
  SAP Community: Consider searching or posting in the SAP Community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.