How To Fix HRGB_PAE380 - PAE Error; PAE active but IT3297 doesn't exist. Run RPCPAEG1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 380

• Message text: PAE Error; PAE active but IT3297 doesn't exist. Run RPCPAEG1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE380 - PAE Error; PAE active but IT3297 doesn't exist. Run RPCPAEG1 ?

  The SAP error message HRGB_PAE380 indicates that there is an issue with the Personnel Administration (PA) module, specifically related to the PAE (Personnel Administration Evaluation) functionality. The error message states that PAE is active, but the required infotype (IT3297) does not exist. This typically means that the system is expecting certain data to be present in the infotype, but it cannot find it.
  Cause:
  
  Missing Infotype: The primary cause of this error is that the infotype 3297 (which is related to PAE) has not been created or is missing for the employee in question.
  Configuration Issues: There may be configuration issues in the system that prevent the infotype from being generated or displayed correctly.
  Data Consistency: There might be inconsistencies in the employee's data that prevent the system from processing the PAE correctly.
  
  Solution:
  
  
  Check Infotype 3297: 
  
  Go to the transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Enter the employee's personnel number and check if infotype 3297 exists. If it does not exist, you will need to create it.
  
  
  
  Run RPCPAEG1:
  
  The error message suggests running the report RPCPAEG1. This report is used to generate the necessary data for PAE.
  You can run this report by going to transaction SE38 or SA38, entering the report name RPCPAEG1, and executing it. Make sure to provide the necessary selection criteria (like personnel numbers, date ranges, etc.).
  
  
  
  Check Configuration:
  
  Ensure that the PAE functionality is correctly configured in your SAP system. This may involve checking the settings in the IMG (Implementation Guide) under Personnel Administration.
  
  
  
  Consult Documentation: 
  
  Review SAP Notes and documentation related to PAE and infotype 3297 for any specific instructions or updates that may be relevant to your version of SAP.
  
  
  
  Contact Support: 
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP support for further assistance.
  
  
  
  Related Information:
  
  Infotype 3297: This infotype is specifically related to the PAE functionality and is used to store data relevant to personnel administration evaluations.
  PAE Functionality: PAE is used for various evaluations and reporting purposes in HR, and it is essential for ensuring that the data is correctly processed for reporting and compliance.
  SAP Notes: Always check for relevant SAP Notes that may provide fixes or additional information regarding this error.
  
  By following these steps, you should be able to resolve the HRGB_PAE380 error and ensure that the PAE functionality works as intended.