How To Fix HRGB_PAE379 - PAE Error; ERs arrears handling failed (&1 &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 379

• Message text: PAE Error; ERs arrears handling failed (&1 &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE379 - PAE Error; ERs arrears handling failed (&1 &2) ?

  The SAP error message HRGB_PAE379, which indicates "PAE Error; ERs arrears handling failed (&1 &2)," typically arises in the context of payroll processing, particularly when dealing with arrears (back payments) in the Employee Remuneration (ER) process. This error can occur for various reasons, and understanding the cause is crucial for resolving it.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the employee master data or payroll results that prevent the system from processing arrears correctly.
  Configuration Issues: Incorrect configuration in the payroll schema or rules related to arrears handling can lead to this error.
  Missing or Incorrect Infotypes: Required infotypes (e.g., IT0008 for basic pay, IT0014 for recurring payments) may be missing or incorrectly maintained.
  Payroll Period Issues: The payroll period being processed may not align with the periods for which arrears are being calculated.
  Technical Issues: There could be underlying technical issues, such as program errors or system performance problems.
  
  Solutions:
  
  Check Employee Data: Review the employee's master data and payroll results for any inconsistencies or missing information. Ensure that all relevant infotypes are correctly maintained.
  Review Configuration: Examine the payroll schema and rules related to arrears handling. Ensure that they are correctly configured to handle the specific requirements of your organization.
  Run Payroll Simulation: Perform a payroll simulation for the affected employee(s) to identify any specific issues that may be causing the error.
  Check Payroll Periods: Ensure that the payroll periods are correctly defined and that the system is processing the correct periods for arrears.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  Debugging: If you have access to technical resources, consider debugging the payroll program to identify the exact point of failure.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on payroll processing and arrears handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Support from SAP: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the cause of the HRGB_PAE379 error and implement a solution to resolve it.