How To Fix HRGB_PAE366 - Opt Out failed; back to back invalid forms not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 366

• Message text: Opt Out failed; back to back invalid forms not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE366 - Opt Out failed; back to back invalid forms not supported ?

  The SAP error message "HRGB_PAE366 Opt Out failed; back to back invalid forms not supported" typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee forms and processes related to benefits or payroll.
  Cause:
  This error usually arises when there are issues with the forms being processed in the system. Specifically, it indicates that there are "back-to-back invalid forms," which means that the system has encountered two or more forms that are not valid for processing in succession. This can happen due to:
  
  Incorrect Form Configuration: The forms may not be set up correctly in the system, leading to validation errors.
  Data Entry Errors: There may be incorrect or incomplete data entered in the forms that are being processed.
  System Configuration Issues: There could be issues with the configuration of the SAP system itself, such as missing or incorrect settings related to the forms or processes.
  Workflow Issues: If the forms are part of a workflow, there may be issues with the workflow configuration or execution.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Form Configuration: Review the configuration of the forms in the SAP system to ensure they are set up correctly. This includes checking the validity of the forms and ensuring that they are active and properly linked to the relevant processes.
  
  
  Validate Data Entry: Ensure that all required fields in the forms are filled out correctly and that there are no invalid entries. Look for any discrepancies or missing information that could cause the forms to be considered invalid.
  
  
  Review Workflow Settings: If the forms are part of a workflow, check the workflow settings to ensure that they are configured correctly and that there are no issues with the workflow execution.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates and fixes for known issues.
  
  
  Test in a Development Environment: If possible, replicate the issue in a development or test environment to identify the root cause without affecting production data.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and the details of the error.
  
  
  Related Information:
  
  SAP HCM Documentation: Review the official SAP documentation related to HCM forms and workflows for additional insights and best practices.
  User Forums and Communities: Engage with SAP user communities and forums where other users may have encountered similar issues and can share their solutions.
  Training and Resources: Consider training sessions or resources on SAP HCM to better understand form management and error resolution.
  
  By following these steps, you should be able to identify and resolve the issue causing the "HRGB_PAE366 Opt Out failed" error in your SAP system.