How To Fix HRGB_PAE362 - Opt-In: Opt-In Form Received date required

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 362

• Message text: Opt-In: Opt-In Form Received date required

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE362 - Opt-In: Opt-In Form Received date required ?

  The SAP error message HRGB_PAE362 with the description "Opt-In: Opt-In Form Received date required" typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee benefits or enrollment forms. This error indicates that a required field, specifically the "Opt-In Form Received date," has not been filled out in the system.
  Cause:
  The error is triggered when:
  
  An employee's opt-in form for benefits or other programs is being processed, but the date on which the form was received is missing.
  The system has validation rules that require this date to be entered before proceeding with the enrollment or processing of benefits.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Access the Employee Record:
  
  Navigate to the employee's record in the SAP HCM module where the opt-in form is being processed.
  
  
  
  Locate the Opt-In Form Section:
  
  Find the section related to benefits enrollment or opt-in forms.
  
  
  
  Enter the Required Date:
  
  Look for the field labeled "Opt-In Form Received date" or similar.
  Enter the date on which the opt-in form was received. Ensure that the date format is correct as per your system's requirements.
  
  
  
  Save Changes:
  
  After entering the required date, save the changes to the employee record.
  
  
  
  Reprocess the Enrollment:
  
  If necessary, reprocess the enrollment or benefits application to ensure that the error is cleared.
  
  
  
  Related Information:
  
  Validation Rules: Check if there are any specific validation rules set up in your SAP system that might require additional fields to be filled out when processing opt-in forms.
  User Permissions: Ensure that you have the necessary permissions to edit the employee records and enter the required information.
  Documentation: Refer to your organization's SAP documentation or user manuals for specific instructions related to benefits enrollment and handling opt-in forms.
  Support: If the issue persists after entering the required date, consider reaching out to your SAP support team or system administrator for further assistance.
  
  By following these steps, you should be able to resolve the HRGB_PAE362 error and successfully process the opt-in form.