How To Fix HRGB_PAE324 - PAE Opt-In AUTOMATIC; the employee will be enrolled by payroll


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRGB_PAE - HR: Messages for pension auto enrolment

  • Message number: 324

  • Message text: PAE Opt-In AUTOMATIC; the employee will be enrolled by payroll

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRGB_PAE324 - PAE Opt-In AUTOMATIC; the employee will be enrolled by payroll ?

    The SAP error message HRGB_PAE324 typically relates to the Payroll Accounting Engine (PAE) in the context of employee benefits enrollment, particularly when it comes to automatic enrollment in a benefits plan. This error indicates that there is an issue with the automatic enrollment process for an employee, which is supposed to be handled by the payroll system.

    Cause:

    1. Configuration Issues: The error may arise from incorrect configuration settings in the benefits module or payroll settings. This could include missing or incorrect eligibility criteria for the benefits plan.
    2. Employee Data: There may be missing or incorrect data in the employee's master record, such as personal information, employment status, or benefit eligibility.
    3. Plan Settings: The benefits plan itself may not be set up correctly to allow for automatic enrollment, or there may be restrictions that prevent the employee from being enrolled.
    4. Payroll Processing: The payroll run may not be configured to process automatic enrollments correctly, or there may be issues with the payroll period.

    Solution:

    1. Check Configuration: Review the configuration settings for the benefits plan and ensure that all eligibility criteria are correctly defined. Make sure that the automatic enrollment feature is enabled.
    2. Review Employee Data: Verify the employee's master data in SAP. Ensure that all required fields are filled out correctly and that the employee meets the eligibility criteria for the benefits plan.
    3. Plan Review: Check the specific benefits plan settings to ensure that it allows for automatic enrollment and that there are no restrictions that would prevent the employee from being enrolled.
    4. Payroll Settings: Ensure that the payroll processing settings are correctly configured to handle automatic enrollments. This may involve checking the payroll schema and rules.
    5. Testing: After making any changes, perform a test payroll run to see if the issue is resolved and the employee is correctly enrolled in the benefits plan.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to the HRGB_PAE324 error. SAP frequently releases updates that may address specific issues.
    • Documentation: Review SAP documentation related to the Payroll Accounting Engine and benefits enrollment processes for additional guidance.
    • Support: If the issue persists after checking the above areas, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to ensure that the employee is correctly enrolled in the benefits plan through the payroll system.

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