How To Fix HRGB_PAE301 - Infotype 3297 record does no exist with start of duties details

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 301

• Message text: Infotype 3297 record does no exist with start of duties details

Self-Explanatory Message

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• What is the cause and solution for SAP error message HRGB_PAE301 - Infotype 3297 record does no exist with start of duties details ?

  The SAP error message HRGB_PAE301, which states "Infotype 3297 record does not exist with start of duties details," typically occurs in the context of Human Resources (HR) management, particularly when dealing with infotype records related to employee data.
  Cause:
  
  Missing Infotype Record: The error indicates that there is no existing record for Infotype 3297 (which is related to the start of duties) for the employee in question. This could happen if the record was never created or if it was deleted.
  Incorrect Date: The date you are trying to access or modify may not correspond to any existing record. For example, if you are trying to access a record for a date before the employee's start date or after their end date.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or modify the infotype records, leading to the perception that the record does not exist.
  
  Solution:
  
  Check Infotype Records: Verify if Infotype 3297 has been created for the employee. You can do this by using transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) and checking the infotype for the specific employee.
  Create the Record: If the record does not exist, you may need to create it. Use transaction PA30 to add a new record for Infotype 3297 with the appropriate start of duties details.
  Verify Dates: Ensure that the date you are working with is correct and falls within the range of the employee's employment period.
  Check Authorizations: If you suspect authorization issues, consult with your SAP security team to ensure you have the necessary permissions to access the infotype records.
  
  Related Information:
  
  Infotype 3297: This infotype is typically used to manage information related to the start of duties for employees, including details about their roles, responsibilities, and other relevant data.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and PA40 (Personnel Actions) for managing HR data.
  SAP Notes: Check SAP Notes and Knowledge Base Articles for any known issues or updates related to this error message, as there may be specific patches or solutions provided by SAP.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant specializing in HR modules for further assistance.