How To Fix HRGB_PAE204 - Auto-enrolment is not possible: exclusion from duties

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 204

• Message text: Auto-enrolment is not possible: exclusion from duties

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE204 - Auto-enrolment is not possible: exclusion from duties ?

  The SAP error message HRGB_PAE204, which states "Auto-enrolment is not possible: exclusion from duties," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with auto-enrolment processes for pension schemes or similar benefits.
  Cause:
  This error message usually indicates that the employee in question has been marked as excluded from certain duties or responsibilities that are necessary for auto-enrolment. This could be due to various reasons, such as:
  
  Employee Status: The employee may be on a leave of absence, suspended, or otherwise not actively engaged in their role.
  Contractual Exclusions: The employee's contract may specify exclusions from certain benefits or duties.
  Configuration Issues: There may be configuration settings in the system that prevent the auto-enrolment process from being applied to certain employee groups or statuses.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Employee Status: Verify the current status of the employee in the system. If they are on leave or have a status that excludes them from auto-enrolment, you may need to wait until their status changes or address the underlying issue.
  
  
  Review Exclusion Settings: Look into the employee's master data to see if there are any specific exclusions set up that would prevent auto-enrolment. This can include checking the infotype records related to employment status, contract details, or any specific exclusions.
  
  
  Configuration Review: If you have access to the configuration settings, review the settings related to auto-enrolment and exclusions. Ensure that the rules are set up correctly and that the employee's group is not inadvertently excluded.
  
  
  Consult with HR or Payroll: If you are unsure about the employee's status or the configuration, consult with your HR or payroll department. They may have insights into the specific reasons for the exclusion and how to address it.
  
  
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as sometimes bugs or issues can be resolved through system updates.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or updates related to the HRGB_PAE204 error. SAP frequently releases notes that provide solutions or workarounds for specific error messages.
  Documentation: Review SAP documentation related to auto-enrolment processes and employee status management to ensure compliance with business rules and regulations.
  Training: If this error is common in your organization, consider providing training for HR personnel on how to manage employee statuses and exclusions effectively.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to enable auto-enrolment for the affected employee.