How To Fix HRGB_PAE036 - Infotype 3297 record already exist

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_PAE - HR: Messages for pension auto enrolment

• Message number: 036

• Message text: Infotype 3297 record already exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_PAE036 - Infotype 3297 record already exist ?

  The SAP error message HRGB_PAE036, which states "Infotype 3297 record already exists," typically occurs in the context of Human Capital Management (HCM) when trying to create or modify a record in Infotype 3297 (which is related to the Employee Self-Service (ESS) or Manager Self-Service (MSS) functionalities). This error indicates that there is already an existing record for the specified employee in the system for the same validity period.
  Cause:
  
  Duplicate Entry: The most common cause of this error is that there is already an existing record in Infotype 3297 for the employee you are trying to update or create a new record for. This could be due to a previous entry that was not deleted or an attempt to create a new record with overlapping validity dates.
  Incorrect Validity Dates: If the validity dates of the new record overlap with an existing record, the system will prevent the creation of the new record to maintain data integrity.
  System Configuration: There may be specific configurations or validations in place that prevent the creation of multiple records for the same infotype.
  
  Solution:
  
  
  Check Existing Records: 
  
  Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if there is already an existing record in Infotype 3297 for the employee in question.
  Look for overlapping validity periods.
  
  
  
  Modify or Delete Existing Record:
  
  If you find an existing record that is no longer needed, you can delete it or modify it to accommodate the new entry.
  Ensure that the validity dates of the new record do not overlap with existing records.
  
  
  
  Adjust Validity Dates:
  
  If you need to create a new record, ensure that the validity dates do not conflict with existing records. Adjust the dates accordingly.
  
  
  
  Consult with HR Team:
  
  If you are unsure about the existing records or how to proceed, consult with your HR team or SAP HR administrator for guidance.
  
  
  
  Check for Custom Logic:
  
  If your organization has custom logic or enhancements in place, check if there are any specific rules that might be causing this error.
  
  
  
  Related Information:
  
  Infotype 3297: This infotype is typically used for specific employee-related data, such as personal information or preferences. Understanding the purpose of this infotype can help in managing records effectively.
  Transaction Codes: Familiarize yourself with relevant transaction codes like PA20, PA30, and others related to HR master data management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, SAP releases updates that address specific error messages or system behaviors.
  
  By following these steps, you should be able to resolve the HRGB_PAE036 error and manage the records in Infotype 3297 effectively.