How To Fix HRGB_GPG002 - GPG Error: On &1, employee has no Personal Data (IT0002)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRGB_GPG - HR: Messages for Gender Pay Gap Reporting

  • Message number: 002

  • Message text: GPG Error: On &1, employee has no Personal Data (IT0002)

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRGB_GPG002 - GPG Error: On &1, employee has no Personal Data (IT0002) ?

    The SAP error message HRGB_GPG002, which states "GPG Error: On &1, employee has no Personal Data (IT0002)," typically occurs in the context of the Global Payroll (GPG) module when the system is trying to process payroll for an employee who does not have the necessary personal data recorded in the system.

    Cause:

    The error is caused by the absence of personal data for the employee in the relevant infotype (IT0002). Infotype 0002 (Personal Data) is crucial as it contains essential information about the employee, such as their name, date of birth, marital status, and other personal details. If this infotype is missing or not properly maintained for the employee, the payroll process cannot proceed, leading to this error.

    Solution:

    To resolve this error, you should take the following steps:

    1. Check Employee Data:

      • Go to the SAP GUI and navigate to the transaction code PA30 (Maintain HR Master Data).
      • Enter the employee's personnel number and check if Infotype 0002 (Personal Data) exists.
      • If it does not exist, you will need to create it. If it exists, ensure that all required fields are filled out correctly.
    2. Maintain Infotype 0002:

      • If Infotype 0002 is missing, create it by selecting the "Create" option.
      • Fill in the necessary fields, such as:
        • Name
        • Date of Birth
        • Marital Status
        • Nationality
      • Save the changes.
    3. Check for Data Consistency:

      • After maintaining the personal data, ensure that there are no inconsistencies or missing data in other related infotypes that might affect payroll processing.
    4. Re-run Payroll:

      • Once the personal data is correctly maintained, re-run the payroll process for the employee to see if the error persists.

    Related Information:

    • Infotype 0002 (Personal Data): This infotype is critical for various HR processes, including payroll, and must be maintained accurately for each employee.
    • Transaction Codes:
      • PA30: Maintain HR Master Data
      • PA20: Display HR Master Data
    • Authorization: Ensure that you have the necessary authorizations to maintain HR master data.
    • Documentation: Refer to SAP Help documentation for detailed information on maintaining infotypes and understanding the implications of missing data.

    If the issue persists after following these steps, it may be necessary to consult with your SAP HR module administrator or technical support for further investigation.

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