How To Fix HRGB_GBSXP610 - Statutory payment requires certified evidence

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 610

• Message text: Statutory payment requires certified evidence

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP610 - Statutory payment requires certified evidence ?

  The SAP error message HRGB_GBSXP610 indicates that a statutory payment requires certified evidence. This error typically arises in the context of payroll processing, particularly when dealing with statutory payments such as sick leave, maternity leave, or other government-mandated benefits.
  Cause:
  The error usually occurs due to one or more of the following reasons:
  
  
  Missing Documentation: The employee may not have provided the necessary certified documentation (e.g., medical certificates, maternity leave certificates) to support their claim for statutory payments.
  
  
  Configuration Issues: There may be issues in the configuration of the payroll system that require certain documents to be present before processing statutory payments.
  
  
  Data Entry Errors: Incorrect or incomplete data entry in the employee's records can lead to this error.
  
  
  Policy Compliance: The organization may have policies in place that require certified evidence for certain types of leave or payments, and these policies may not have been adhered to.
  
  
  Solution:
  To resolve the HRGB_GBSXP610 error, consider the following steps:
  
  
  Check Documentation: Ensure that the employee has submitted all required certified evidence. This may include medical certificates, leave applications, or any other relevant documentation.
  
  
  Review Employee Records: Verify the employee's records in the SAP system to ensure that all necessary information is correctly entered and up to date.
  
  
  Configuration Review: If you have access to the configuration settings, check the payroll settings to ensure that they are correctly set up to require or not require certified evidence as per your organization's policies.
  
  
  Consult Payroll Policies: Review your organization's payroll policies to ensure compliance with statutory requirements. If the policy requires certified evidence, ensure that it is being enforced consistently.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting the SAP Help Portal for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling statutory payments.
  Documentation: Review SAP documentation related to payroll processing and statutory payments for best practices and troubleshooting tips.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.