How To Fix HRGB_GBSXP028 - &1 Inelligibility; On &2, employee age &3 is less than the minimum age &4

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBSXP - Message for GBSXP

• Message number: 028

• Message text: &1 Inelligibility; On &2, employee age &3 is less than the minimum age &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBSXP028 - &1 Inelligibility; On &2, employee age &3 is less than the minimum age &4 ?

  The SAP error message HRGB_GBSXP028 indicates that an employee is ineligible for a specific benefit or program due to their age. The message specifies that on a certain date (&2), the employee's age (&3) is less than the minimum required age (&4) for eligibility.
  Cause:
  This error typically arises in the context of benefits administration or payroll processing within the SAP Human Capital Management (HCM) module. The specific causes include:
  
  Age Requirement: The employee does not meet the minimum age requirement set for a particular benefit or program.
  Incorrect Date of Birth: There may be an error in the employee's date of birth in the system, leading to an incorrect age calculation.
  Configuration Issues: The eligibility criteria for the benefit may not be correctly configured in the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Verify Employee's Date of Birth:
  
  Check the employee's personal data in the SAP system to ensure that the date of birth is correctly entered.
  If the date of birth is incorrect, update it to reflect the accurate information.
  
  
  
  Check Eligibility Criteria:
  
  Review the configuration of the benefit or program to ensure that the minimum age requirement is set correctly.
  If necessary, adjust the eligibility criteria to align with the organization's policies.
  
  
  
  Review the Effective Date:
  
  Ensure that the effective date (&2) being referenced in the error message is correct. If the date is in the future or incorrect, it may lead to this error.
  
  
  
  Consult with HR or Payroll Team:
  
  If you are unsure about the eligibility criteria or how to make changes, consult with your HR or payroll team for guidance.
  
  
  
  Testing:
  
  After making any changes, test the eligibility again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on eligibility criteria.
  Documentation: Review SAP documentation related to benefits administration and eligibility rules to understand how to configure and manage these settings effectively.
  User Roles: Ensure that the user has the appropriate permissions to make changes to employee data and benefit configurations.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.