How To Fix HRGB_GBRTI078 - Both NINO and address cannot be blank. Please enter one or the other.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBRTI - Messages for RTI

• Message number: 078

• Message text: Both NINO and address cannot be blank. Please enter one or the other.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBRTI078 - Both NINO and address cannot be blank. Please enter one or the other. ?

  The SAP error message HRGB_GBRTI078 indicates that both the National Insurance Number (NINO) and the address fields are blank in the system. This error typically arises in the context of employee data management, particularly in the UK payroll or HR modules of SAP.
  Cause:
  The error occurs when the system requires at least one of the two fields (NINO or address) to be filled out for a specific operation, such as creating or updating employee records. The absence of both pieces of information makes it impossible for the system to process the data correctly, as both are essential for identification and compliance purposes.
  Solution:
  To resolve this error, you need to ensure that at least one of the required fields (NINO or address) is populated. Here are the steps you can take:
  
  
  Check Employee Data: Review the employee record that is causing the error. Ensure that either the National Insurance Number or the address is filled in.
  
  
  Enter NINO: If the employee has a National Insurance Number, enter it in the appropriate field.
  
  
  Enter Address: If the employee does not have a National Insurance Number, ensure that the address fields are filled out completely.
  
  
  Validation: After entering the required information, validate the data to ensure that it meets the necessary format and requirements.
  
  
  Save Changes: Once you have filled in the required fields, save the changes and try to perform the operation again.
  
  
  Related Information:
  
  
  National Insurance Number (NINO): This is a unique identifier for individuals in the UK, used for social security purposes. It is essential for payroll processing and tax calculations.
  
  
  Address Fields: These typically include the street address, city, postal code, and country. Accurate address information is crucial for compliance and communication.
  
  
  SAP HR Module: This error is specific to the Human Resources module in SAP, which manages employee data, payroll, and compliance with local regulations.
  
  
  User Roles and Permissions: Ensure that you have the necessary permissions to edit employee records in SAP. If you do not have access, contact your system administrator.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.