How To Fix HRGB_GBRTI011 - Employee Surname is mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: HRGB_GBRTI - Messages for RTI

• Message number: 011

• Message text: Employee Surname is mandatory

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRGB_GBRTI011 - Employee Surname is mandatory ?

  The SAP error message HRGB_GBRTI011 indicates that the employee's surname is mandatory and has not been provided in the relevant data entry. This error typically occurs in the context of employee master data maintenance or during the processing of personnel actions in the Human Resources (HR) module of SAP.
  Cause:
  
  Missing Surname: The primary cause of this error is that the surname field for the employee record is either empty or not filled in.
  Data Entry Error: There may have been an oversight during data entry where the surname was not entered.
  System Configuration: In some cases, the system configuration may require certain fields to be mandatory, and the surname field is one of them.
  
  Solution:
  
  
  Check Employee Data: 
  
  Navigate to the employee's master data record in SAP (usually through transaction codes like PA30 or PA40).
  Verify that the surname field is filled in correctly.
  
  
  
  Enter Missing Information:
  
  If the surname is missing, enter the correct surname in the appropriate field.
  Save the changes to the employee record.
  
  
  
  Validation:
  
  After entering the surname, attempt to process the action again to see if the error persists.
  
  
  
  Review Configuration:
  
  If the issue continues, check the configuration settings in the HR module to ensure that the surname field is set as mandatory as per your organization's requirements.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's HR policies to ensure compliance with data entry standards.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or system administrator for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to employee data management include PA30 (Maintain HR Master Data), PA40 (Personnel Actions), and PA20 (Display HR Master Data).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  User Roles: Ensure that the user has the appropriate permissions to edit employee master data, as restrictions may also lead to issues in data entry.
  
  By following these steps, you should be able to resolve the error message HRGB_GBRTI011 and ensure that the employee's surname is correctly recorded in the system.