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Message type: E = Error
Message class: HRFBN00TOOLREPORTS - Error Messages for Flexible Benefits - Tools
Message number: 011
Message text: Reminder mail is ready to be sent to the selected employee &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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HRFBN00TOOLREPORTS011
- Reminder mail is ready to be sent to the selected employee &1 ?The SAP error message HRFBN00TOOLREPORTS011 typically indicates that a reminder email is ready to be sent to a specific employee, but there may be an issue preventing the email from being sent or processed correctly. This message is often related to the functionality of the SAP HR (Human Resources) module, particularly in the context of employee notifications or reminders.
Cause:
- Email Configuration Issues: The system may not be properly configured to send emails. This could be due to missing SMTP settings or incorrect email addresses.
- Employee Data Issues: The employee record may be incomplete or incorrect, leading to issues in sending the reminder.
- Authorization Issues: The user attempting to send the email may not have the necessary permissions to execute the action.
- System Errors: There may be underlying system errors or issues with the job that is responsible for sending out the emails.
Solution:
Check Email Configuration:
- Ensure that the SMTP settings in the SAP system are correctly configured. This includes checking the mail server settings and ensuring that the SAP system can connect to the mail server.
- Verify that the email address of the employee is correctly maintained in their master data.
Review Employee Data:
- Check the employee's master data to ensure that all required fields are filled out correctly, especially the email address.
- Ensure that the employee is active and eligible to receive reminders.
Authorization Check:
- Verify that the user has the necessary authorizations to send emails. This can be checked in the user roles and profiles.
System Logs:
- Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
- Look for any background job failures that may be related to the email sending process.
Testing:
- Try sending a test email to the employee to see if the issue persists. This can help isolate whether the problem is with the specific reminder or a broader email issue.
Consult Documentation:
- Refer to SAP documentation or support notes related to the HR module and email notifications for any known issues or patches.
Contact SAP Support:
- If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to identify and resolve the issue related to the HRFBN00TOOLREPORTS011 error message.
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