How To Fix HRFBN00TOOLREPORTS012 - Reminder e-Mail failed to send to the selected address &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRFBN00TOOLREPORTS - Error Messages for Flexible Benefits - Tools

• Message number: 012

• Message text: Reminder e-Mail failed to send to the selected address &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRFBN00TOOLREPORTS012 - Reminder e-Mail failed to send to the selected address &1 ?

  The SAP error message HRFBN00TOOLREPORTS012 indicates that a reminder email failed to send to the specified address. This error can occur in various scenarios, particularly in HR-related processes where notifications or reminders are generated.
  Possible Causes:
  
  Invalid Email Address: The email address specified may be incorrect or not formatted properly.
  Email Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings in the SAPconnect (SCOT) transaction.
  SMTP Server Issues: The SMTP server that SAP is configured to use may be down or misconfigured.
  User Authorizations: The user executing the report may not have the necessary authorizations to send emails.
  Network Issues: There may be network connectivity issues preventing the SAP system from reaching the SMTP server.
  Email Quota Exceeded: The recipient's email account may have exceeded its storage quota, preventing new emails from being received.
  
  Solutions:
  
  Check Email Address: Verify that the email address is correct and properly formatted.
  Review SAPconnect Configuration:
  
  Go to transaction SCOT and check the configuration for SMTP.
  Ensure that the SMTP node is active and properly configured.
  
  
  Test SMTP Connection: Use transaction SOST to check the status of sent emails and see if there are any errors related to the SMTP server.
  Check User Authorizations: Ensure that the user has the necessary authorizations to send emails. This may involve checking roles and profiles.
  Network Troubleshooting: Check for any network issues that may be affecting connectivity to the SMTP server.
  Contact Email Administrator: If the issue persists, contact the email administrator to check if there are any issues with the SMTP server or the recipient's email account.
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SAPconnect Administration
  SOST: Send Requests Overview
  SICF: Check if the HTTP services are active (if applicable).
  
  
  Logs: Check the application logs (transaction SLG1) for any additional error messages that may provide more context.
  Documentation: Refer to SAP Help documentation for more details on configuring email settings and troubleshooting email issues.
  
  By following these steps, you should be able to identify and resolve the issue causing the email to fail to send.