How To Fix HREXP013 - Enter both expert community and priority

SAP Error Message - Details

• Message type: E = Error

• Message class: HREXP - HR Expert Finder

• Message number: 013

• Message text: Enter both expert community and priority

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HREXP013 - Enter both expert community and priority ?

  The SAP error message HREXP013 typically occurs in the context of the SAP SuccessFactors Employee Central module, particularly when dealing with the Expert Community and Priority settings in the system. This error indicates that both fields must be filled out before proceeding.
  Cause:
  The error arises when a user attempts to submit a request or perform an action that requires the selection of both the "Expert Community" and "Priority" fields, but one or both of these fields are left empty. This is a validation error that ensures that users provide necessary information for the system to process their request appropriately.
  Solution:
  To resolve the HREXP013 error, follow these steps:
  
  Check the Form: Ensure that you are filling out the form or request that triggered the error.
  Fill in Required Fields:
  
  Locate the "Expert Community" field and select the appropriate community from the dropdown list.
  Locate the "Priority" field and select the appropriate priority level (e.g., High, Medium, Low).
  
  
  Submit Again: After ensuring both fields are filled, try submitting the form or request again.
  
  Related Information:
  
  User Permissions: Ensure that you have the necessary permissions to access the Expert Community and Priority fields. If you do not see the options, you may need to contact your system administrator.
  System Configuration: If the error persists even after filling in the required fields, it may be worth checking with your SAP SuccessFactors administrator to ensure that the system is configured correctly and that there are no underlying issues.
  Documentation: Refer to the SAP SuccessFactors documentation or help resources for more detailed information on the specific module you are working with, as well as any updates or patches that may address known issues.
  
  If the problem continues after following these steps, consider reaching out to SAP support for further assistance.