How To Fix HRESS_PTARQ013 - Selected request was already approved/rejected


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRESS_PTARQ - Leave Request Applications (ESS WDA)

  • Message number: 013

  • Message text: Selected request was already approved/rejected

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message HRESS_PTARQ013 - Selected request was already approved/rejected ?

    The SAP error message HRESS_PTARQ013 indicates that the selected request has already been approved or rejected. This error typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when dealing with requests for time off, leave, or other personnel actions.

    Cause:

    1. Duplicate Action: The user is attempting to approve or reject a request that has already been processed.
    2. System Refresh: The request may have been processed in a different session or by another user, leading to a state where the request is no longer available for further action.
    3. Workflow Status: The workflow status of the request has changed, and the system does not allow further actions on it.

    Solution:

    1. Check Request Status: Verify the current status of the request in the system. If it has already been approved or rejected, no further action is needed.
    2. Refresh the Screen: Sometimes, refreshing the screen or logging out and back in can help in case the system has not updated the status correctly.
    3. Consult Workflow Logs: If you have access, check the workflow logs to see the history of the request and confirm its current status.
    4. Contact Support: If you believe this message is incorrect (e.g., if you have not seen the request being processed), contact your SAP support team or system administrator for further investigation.

    Related Information:

    • User Permissions: Ensure that the user has the necessary permissions to approve or reject requests. Sometimes, permission issues can lead to confusion regarding the status of requests.
    • System Configuration: Check if there are any specific configurations in the workflow that might affect how requests are processed.
    • Documentation: Refer to SAP documentation or help resources for more detailed information on handling requests in the specific module you are using (e.g., SAP HCM, ESS, MSS).

    By following these steps, you should be able to resolve the issue or understand why the error is occurring.

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