How To Fix HRESS_PTARQ004 - Leave request was sent successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_PTARQ - Leave Request Applications (ESS WDA)

• Message number: 004

• Message text: Leave request was sent successfully

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_PTARQ004 - Leave request was sent successfully ?

  The SAP error message HRESS_PTARQ004 indicates that a leave request was sent successfully, but it may not be processed as expected. This message typically arises in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with leave requests in the Employee Self-Service (ESS) or Manager Self-Service (MSS) applications.
  Cause:
  
  Workflow Issues: The leave request may have been sent successfully, but there could be issues with the workflow that processes the request. This could be due to configuration errors or missing workflow steps.
  Authorization Problems: The user may not have the necessary authorizations to view or process the leave request after it has been submitted.
  System Configuration: There may be configuration issues in the SAP system that prevent the leave request from being processed correctly.
  Technical Errors: There could be underlying technical issues, such as database problems or connectivity issues with the workflow engine.
  
  Solution:
  
  Check Workflow Status: Verify the status of the workflow associated with the leave request. Use transaction codes like SWI1 (Work Item Selection) to check if the request is stuck or if there are any errors in the workflow.
  Review Authorizations: Ensure that the user has the necessary authorizations to view and process leave requests. This can be checked in transaction SU53 (Authorization Check) or by consulting with your SAP security team.
  Configuration Review: Review the configuration settings for leave requests in the SAP HCM module. Ensure that all necessary settings are correctly configured.
  System Logs: Check the system logs (transaction SLG1) for any error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to leave requests and workflows.
  Documentation: Review the SAP HCM documentation for detailed information on configuring leave requests and workflows.
  User Training: Ensure that users are trained on how to submit leave requests and understand the workflow process.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the HRESS_PTARQ004 error message.