How To Fix HRESS_PTARQ002 - Action canceled by user

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_PTARQ - Leave Request Applications (ESS WDA)

• Message number: 002

• Message text: Action canceled by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_PTARQ002 - Action canceled by user ?

  The SAP error message HRESS_PTARQ002: Action canceled by user typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when users are trying to perform actions related to personnel requests, such as leave requests, time management, or other HR-related transactions.
  Cause:
  
  User Cancellation: The most straightforward cause is that the user has manually canceled the action or transaction. This can happen if the user navigates away from the screen or clicks a cancel button during the process.
  Session Timeout: If the user is inactive for a certain period, the session may time out, leading to the cancellation of the action.
  System Configuration: There may be specific configurations or settings in the SAP system that lead to the cancellation of actions under certain conditions.
  Authorization Issues: If the user does not have the necessary authorizations to perform the action, the system may cancel the request.
  Technical Issues: There could be underlying technical issues, such as network problems or system errors, that lead to the cancellation of the action.
  
  Solution:
  
  Retry the Action: If the action was canceled by mistake, the user can simply try to perform the action again.
  Check Session Timeout Settings: If session timeouts are frequent, consider discussing with your SAP Basis team to adjust the timeout settings.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action. This may involve checking roles and permissions in the SAP system.
  Check for System Messages: Look for any additional error messages or logs that may provide more context about why the action was canceled.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any potential system issues or configurations that could be causing the problem.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Training: Ensure that users are adequately trained on how to navigate the system and understand the implications of canceling actions.
  Documentation: Refer to the official SAP documentation for the specific module being used (e.g., HR, ESS, MSS) for more detailed troubleshooting steps.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to SAP support for further assistance.