How To Fix HRESS_JPFWS058 - This substitution request is rejected; create a new request

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_JPFWS - Japan Flexible Work Schedule (ESS WDA)

• Message number: 058

• Message text: This substitution request is rejected; create a new request

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_JPFWS058 - This substitution request is rejected; create a new request ?

  The SAP error message HRESS_JPFWS058 indicates that a substitution request has been rejected, and the user is advised to create a new request. This error typically occurs in the context of the SAP SuccessFactors Employee Central module, particularly when dealing with workflows related to absence management or employee substitutions.
  Cause:
  The rejection of the substitution request can be attributed to several factors, including but not limited to:
  
  Invalid Dates: The dates specified for the substitution may overlap with existing absences or may not fall within the allowed range.
  Approval Workflow Issues: The request may not have been approved by the necessary parties, or there may be issues with the approval workflow configuration.
  User Permissions: The user may not have the necessary permissions to create or modify substitution requests.
  System Configuration: There may be configuration issues in the system that prevent the request from being processed correctly.
  Duplicate Requests: A similar request may already exist, leading to the rejection of the new request.
  
  Solution:
  To resolve the error and successfully create a new substitution request, consider the following steps:
  
  Check Dates: Ensure that the start and end dates of the substitution do not conflict with existing absences or other substitutions.
  Review Approval Workflow: Verify that the request follows the correct approval workflow and that all necessary approvals are in place.
  Permissions: Confirm that the user has the appropriate permissions to create substitution requests. If not, contact your system administrator to adjust the permissions.
  System Configuration: Consult with your SAP SuccessFactors administrator to check for any configuration issues that may be affecting the substitution process.
  Create a New Request: If the previous request was rejected, create a new substitution request with the correct details, ensuring that it adheres to the system's requirements.
  
  Related Information:
  
  Documentation: Refer to the SAP SuccessFactors documentation for detailed guidelines on managing substitutions and absences.
  Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.
  User Training: Ensure that users are trained on the proper procedures for creating and managing substitution requests to minimize errors.
  
  By following these steps, you should be able to address the error message HRESS_JPFWS058 and successfully create a new substitution request.