How To Fix HRESS_FORMS008 - Error while reading E Mail Information for the User &1

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_FORMS - Message Class for ESS ISR Forms

• Message number: 008

• Message text: Error while reading E Mail Information for the User &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_FORMS008 - Error while reading E Mail Information for the User &1 ?

  The SAP error message HRESS_FORMS008 indicates that there is an issue with reading email information for a specific user in the system. This error typically arises in the context of HR forms or workflows where email notifications are required.
  Causes:
  
  Missing Email Address: The user profile may not have an email address assigned, which is necessary for sending notifications.
  Incorrect User ID: The user ID specified in the error message may be incorrect or does not exist in the system.
  Authorization Issues: The user or the process trying to access the email information may not have the necessary authorizations.
  Technical Issues: There could be underlying technical issues with the SAP system, such as database connectivity problems or configuration errors.
  
  Solutions:
  
  
  Check User Profile:
  
  Go to the user master record (transaction code SU01) and verify that the email address is correctly maintained in the "Address" tab.
  Ensure that the user is active and not locked.
  
  
  
  Verify User ID:
  
  Confirm that the user ID mentioned in the error message is correct and exists in the system.
  
  
  
  Authorization Check:
  
  Ensure that the user or the process has the necessary authorizations to access email information. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Technical Troubleshooting:
  
  Check the system logs (transaction SM21) for any related errors that might provide more context.
  Review the configuration settings for email notifications in the SAP system, ensuring that the SMTP settings are correctly configured.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  Documentation: Review the documentation for the specific HR module or workflow you are working with to ensure that all configurations are correctly set up.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.