How To Fix HRESS_CLMS_MSG808 - Navigation to next step is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 808

• Message text: Navigation to next step is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG808 - Navigation to next step is not possible ?

  The SAP error message HRESS_CLMS_MSG808, which states "Navigation to next step is not possible," typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when users are trying to navigate through a process or workflow, such as submitting a leave request or completing a form.
  Causes:
  
  Incomplete Data Entry: The user may not have filled out all required fields in the form or process.
  Validation Errors: There may be validation rules that are not being met, such as incorrect date formats or invalid selections.
  Authorization Issues: The user may not have the necessary permissions to proceed to the next step in the workflow.
  System Configuration: There may be issues with the configuration of the workflow or process in the SAP system.
  Technical Issues: There could be temporary technical issues, such as session timeouts or system errors.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Look for any indicators (usually marked with an asterisk) that show which fields are required.
  Review Validation Messages: Look for any error messages or warnings that may indicate what is wrong with the data entered. Correct any issues as needed.
  Permissions Check: Verify that the user has the necessary authorizations to perform the action. This may require checking with an SAP administrator.
  System Configuration Review: If you have access, check the configuration settings for the specific process in SAP. Ensure that all necessary settings are correctly configured.
  Log Out and Log Back In: Sometimes, simply logging out of the system and logging back in can resolve temporary issues.
  Clear Cache: Clear the browser cache or the SAP GUI cache, as this can sometimes resolve display or navigation issues.
  Contact Support: If the issue persists, it may be necessary to contact your internal SAP support team or SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Documentation: Refer to the user documentation for the specific SAP module you are using (e.g., ESS or MSS) for guidance on completing forms and navigating workflows.
  Training Resources: If users are frequently encountering this error, consider providing additional training on how to properly use the system and complete required processes.
  
  By following these steps, you should be able to identify and resolve the issue causing the HRESS_CLMS_MSG808 error message.