How To Fix HRESS_CLMS_MSG784 - Invalid approver. Applicant cannot approve his/her own requests

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 784

• Message text: Invalid approver. Applicant cannot approve his/her own requests

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG784 - Invalid approver. Applicant cannot approve his/her own requests ?

  The SAP error message HRESS_CLMS_MSG784 indicates that an applicant is trying to approve their own requests, which is not allowed in the system. This is a common configuration in workflow processes to prevent conflicts of interest and ensure proper governance.
  Cause:
  The error occurs when:
  
  An employee (applicant) attempts to approve their own leave request or any other request that requires approval.
  The system is configured to prevent self-approval for certain types of requests, which is a standard practice in many organizations to maintain integrity in the approval process.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check the Workflow Configuration:
  
  Review the workflow settings in SAP to ensure that the approval process is correctly configured. The system should be set up to route requests to appropriate approvers rather than allowing self-approval.
  
  
  
  Identify the Correct Approver:
  
  Ensure that the request is being sent to the correct approver. The applicant should select a supervisor or another designated approver who is authorized to approve the request.
  
  
  
  User Role and Authorization:
  
  Verify that the user roles and authorizations are correctly assigned. The applicant should not have the role that allows them to approve their own requests.
  
  
  
  Training and Communication:
  
  Educate employees about the approval process and the importance of having requests approved by someone other than themselves.
  
  
  
  System Configuration:
  
  If necessary, consult with your SAP administrator or technical team to review the configuration settings related to the approval process. They may need to adjust settings in the workflow or authorization profiles.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance on configuring workflows.
  Documentation: Refer to SAP Help documentation for details on configuring workflows and approval processes in the Human Capital Management (HCM) module.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to resolve the error and ensure that the approval process functions as intended.