How To Fix HRESS_CLMS_MSG779 - Error while forwarding the request to next approver (&1 to &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 779

• Message text: Error while forwarding the request to next approver (&1 to &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG779 - Error while forwarding the request to next approver (&1 to &2) ?

  The SAP error message HRESS_CLMS_MSG779 typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when dealing with workflows related to leave requests, travel requests, or other approval processes. The error indicates that there was an issue while trying to forward a request to the next approver in the workflow.
  Cause:
  The error can be caused by several factors, including:
  
  
  Workflow Configuration Issues: There may be a misconfiguration in the workflow settings, such as incorrect approver assignments or missing workflow steps.
  
  
  Authorization Problems: The user attempting to forward the request may not have the necessary authorizations to perform this action.
  
  
  System Errors: There could be temporary system issues or inconsistencies in the workflow processing.
  
  
  Data Issues: The data associated with the request may be incomplete or incorrect, preventing the workflow from proceeding.
  
  
  Technical Errors: There may be underlying technical issues, such as problems with the workflow engine or database connectivity.
  
  
  Solution:
  To resolve the HRESS_CLMS_MSG779 error, you can take the following steps:
  
  
  Check Workflow Configuration:
  
  Review the workflow configuration in the SAP system to ensure that all steps and approvers are correctly defined.
  Use transaction codes like SWDD (Workflow Builder) to analyze the workflow definition.
  
  
  
  Verify Authorizations:
  
  Ensure that the user has the necessary authorizations to forward requests. Check the user's role and authorization profiles.
  
  
  
  Review Logs:
  
  Check the workflow logs for any additional error messages or details that can provide insight into the issue. You can use transaction SWI1 (Work Item Selection) to view work items and their statuses.
  
  
  
  Data Validation:
  
  Validate the data associated with the request to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  
  System Check:
  
  If the issue persists, check for any system errors or performance issues. You may need to consult with your SAP Basis team to investigate any underlying technical problems.
  
  
  
  Reprocess the Request:
  
  If the request is stuck, you may need to manually reprocess it or restart the workflow.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes or patches that may address known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: SWDD (Workflow Builder), SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection - Frequency), and SWI2_DURA (Work Item Selection - Duration).
  SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps taken to troubleshoot.
  
  By following these steps, you should be able to identify and resolve the cause of the HRESS_CLMS_MSG779 error in your SAP system.