How To Fix HRESS_CLMS_MSG777 - Allowance group not available for &1 as on &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

  • Message number: 777

  • Message text: Allowance group not available for &1 as on &2

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Smart SAP Assistant

  • What is the cause and solution for SAP error message HRESS_CLMS_MSG777 - Allowance group not available for &1 as on &2 ?

    The SAP error message HRESS_CLMS_MSG777, which states "Allowance group not available for &1 as on &2," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with employee allowances or benefits.

    Cause:

    This error message usually indicates that the system is unable to find a valid allowance group for the specified employee (&1) on the given date (&2). The reasons for this could include:

    1. Missing Configuration: The allowance group may not be configured in the system for the employee's specific organizational unit or job role.
    2. Date Issues: The allowance group may not be valid for the date specified. For example, if the allowance group was only valid for a certain period and the date falls outside that range.
    3. Employee Master Data: The employee's master data may not be correctly set up, or the employee may not be assigned to the correct allowance group.
    4. Organizational Changes: Changes in the organizational structure or employee status that have not been reflected in the allowance group settings.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Allowance Group Configuration:

      • Navigate to the configuration settings for allowance groups in the SAP system (usually found in the IMG under Payroll or Benefits).
      • Ensure that the allowance group is defined and active for the relevant employee group and organizational unit.
    2. Verify Employee Master Data:

      • Check the employee's master data (infotypes) to ensure that they are assigned to the correct allowance group.
      • Look at infotype 0001 (Organizational Assignment) and infotype 0008 (Basic Pay) to confirm that the employee's data is correct.
    3. Review Validity Dates:

      • Ensure that the allowance group is valid for the date in question. You may need to check the validity period of the allowance group in the configuration.
    4. Consult with HR or Payroll Team:

      • If you are unsure about the configuration or the employee's data, consult with your HR or payroll team to ensure that everything is set up correctly.
    5. Testing:

      • After making any changes, test the scenario again to see if the error persists.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check employee details.
    • Documentation: Refer to SAP Help documentation for detailed information on configuring allowance groups and managing employee benefits.
    • Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify and resolve the cause of the HRESS_CLMS_MSG777 error message.

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