How To Fix HRESS_CLMS_MSG780 - Error completing the work item task (&1).

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 780

• Message text: Error completing the work item task (&1).

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG780 - Error completing the work item task (&1). ?

  The SAP error message HRESS_CLMS_MSG780 typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with work items in the Employee Self-Service (ESS) or Manager Self-Service (MSS) scenarios. This error indicates that there was an issue completing a work item task, which can be due to various reasons.
  Possible Causes:
  
  Authorization Issues: The user may not have the necessary authorizations to complete the work item.
  Data Inconsistencies: There may be inconsistencies or missing data in the work item that prevent it from being processed.
  Technical Errors: There could be a technical issue, such as a system error or a problem with the workflow configuration.
  Workflow Status: The work item may be in a status that does not allow it to be completed (e.g., already completed or canceled).
  Custom Code Issues: If there are custom enhancements or modifications in the workflow, they may be causing the error.
  
  Solutions:
  
  Check Authorizations: Ensure that the user has the necessary authorizations to complete the work item. This can be done by reviewing the user's roles and permissions in the system.
  Review Work Item Data: Check the details of the work item for any missing or incorrect data. Ensure that all required fields are filled out correctly.
  Analyze Workflow Logs: Use transaction codes like SWI1 (Work Item Selection) or SWI2_FREQ (Work Item Overview) to analyze the workflow logs and identify any specific issues.
  Check Workflow Configuration: Review the workflow configuration to ensure that it is set up correctly and that there are no errors in the workflow definition.
  Consult Technical Support: If the issue persists, it may be necessary to consult with your SAP Basis or technical support team to investigate any underlying system issues or bugs.
  Debugging: If you have access to the development environment, you can debug the workflow to identify where the error is occurring.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for the HCM module and workflow management for more insights into common issues and their resolutions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the HRESS_CLMS_MSG780 error and implement a suitable solution.