How To Fix HRESS_CLMS_MSG737 - Requested value &1 is greater than balance eligibility value &2

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 737

• Message text: Requested value &1 is greater than balance eligibility value &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG737 - Requested value &1 is greater than balance eligibility value &2 ?

  The SAP error message HRESS_CLMS_MSG737 indicates that a requested value exceeds the balance eligibility value. This typically occurs in the context of employee benefits, leave requests, or other balance-related transactions in SAP Human Capital Management (HCM) or Employee Self-Service (ESS) modules.
  Cause:
  
  Exceeding Balance: The most common cause of this error is that the employee is trying to request a benefit or leave that exceeds the available balance. For example, if an employee has 10 days of leave available but tries to request 12 days, this error will occur.
  Incorrect Configuration: There may be an issue with how the eligibility rules or balance calculations are configured in the system.
  Data Entry Error: The user may have mistakenly entered an incorrect value when submitting the request.
  
  Solution:
  
  Check Available Balances: Verify the employee's current balance for the specific benefit or leave type. This can usually be done through the employee's profile in the SAP system.
  Adjust Request: If the requested value exceeds the available balance, the employee should adjust their request to be within the eligible limit.
  Review Configuration: If the balances seem incorrect, review the configuration settings for the relevant leave types or benefits in the SAP system. Ensure that the eligibility rules and balance calculations are set up correctly.
  Consult with HR: If the issue persists or if there are discrepancies in the balance, it may be necessary to consult with the HR department or the system administrator for further investigation.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to check balances or configurations, such as PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data).
  Documentation: Refer to SAP documentation or help guides related to leave management or benefits administration for more detailed information on eligibility and balance calculations.
  User Training: Ensure that users are trained on how to check their balances and submit requests correctly to minimize errors.
  
  By following these steps, you should be able to resolve the error and ensure that the requested values align with the eligibility balances in the SAP system.