How To Fix HRESS_CLMS_MSG720 - No requests pending for approval

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 720

• Message text: No requests pending for approval

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG720 - No requests pending for approval ?

  The SAP error message HRESS_CLMS_MSG720 ("No requests pending for approval") typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) applications, particularly when dealing with leave requests or other approval workflows. This message indicates that there are no requests currently awaiting approval for the user or manager trying to access the approval interface.
  Causes:
  
  No Pending Requests: The most straightforward cause is that there are simply no requests pending for the user or manager to approve.
  Approval Workflow Configuration: There may be issues with the configuration of the approval workflow, leading to requests not being routed correctly.
  User Authorization: The user may not have the necessary authorizations to view pending requests, even if they exist.
  Data Synchronization Issues: There could be a delay or issue in the system that prevents the display of pending requests.
  Filters Applied: The user might have applied filters in the approval interface that exclude all pending requests.
  
  Solutions:
  
  Check for Pending Requests: Verify if there are any requests pending approval by checking the relevant transaction or report in SAP.
  Review Workflow Configuration: Ensure that the approval workflow is correctly configured and that requests are being routed to the appropriate approvers.
  User Authorizations: Check the user’s authorization roles to ensure they have the necessary permissions to view and approve requests.
  System Refresh: Sometimes, simply refreshing the screen or logging out and back in can resolve temporary display issues.
  Remove Filters: If filters are applied in the approval interface, try removing them to see if any requests appear.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP support team or IT department to investigate further.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PTARQ (for leave requests) or HRESS_CLAIM (for claims) to check the status of requests.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to the specific module (e.g., SAP HCM) for more detailed information on approval processes and configurations.
  
  If you continue to experience issues after trying these solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.