How To Fix HRESS_CLMS_MSG719 - Approver ID for approver &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 719

• Message text: Approver ID for approver &1 not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG719 - Approver ID for approver &1 not found ?

  The SAP error message HRESS_CLMS_MSG719 indicates that the system cannot find the approver ID specified for a particular approver in the workflow or approval process. This error typically occurs in the context of SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) scenarios, particularly when dealing with leave requests, expense claims, or other approval workflows.
  Cause:
  
  Invalid Approver ID: The approver ID specified in the workflow does not exist in the system. This could be due to a typo or an incorrect entry.
  Inactive User: The approver ID may refer to a user who is no longer active in the system (e.g., the user has been terminated or their user account has been deactivated).
  Organizational Structure Changes: Changes in the organizational structure may have resulted in the approver being moved or removed from their position.
  Missing Configuration: The configuration for the approval workflow may not be set up correctly, leading to the system being unable to identify the approver.
  
  Solution:
  
  Verify Approver ID: Check the approver ID in the workflow to ensure it is correct. Look for any typos or incorrect entries.
  Check User Status: Use transaction code SU01 to check the status of the approver ID. Ensure that the user is active and has the necessary roles assigned.
  Review Organizational Structure: If there have been recent changes in the organizational structure, verify that the approver is still in the correct position and has the necessary authority to approve requests.
  Workflow Configuration: Review the workflow configuration settings to ensure that the approver is correctly defined in the workflow. This may involve checking the configuration in transaction codes like SWDD (Workflow Builder) or PFTC (Task Maintenance).
  Consult with HR or IT: If you are unable to resolve the issue, consult with your HR or IT department for assistance. They may need to update the approver information in the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SWDD (Workflow Builder), and PFTC (Task Maintenance) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., SAP HCM, ESS, MSS) for more context on approval workflows and user management.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message HRESS_CLMS_MSG719.