How To Fix HRESS_CLMS_MSG697 - Error in PDF File generation module for request &1, form &2 (module &3).

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 697

• Message text: Error in PDF File generation module for request &1, form &2 (module &3).

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG697 - Error in PDF File generation module for request &1, form &2 (module &3). ?

  The SAP error message HRESS_CLMS_MSG697 typically indicates an issue with the PDF file generation process in the context of a specific request and form. This error can occur in various scenarios, such as when generating forms for employee-related processes in SAP HR or other modules that utilize PDF generation.
  Cause:
  
  Missing or Incorrect Configuration: The PDF generation module may not be properly configured, or there may be missing components required for the generation process.
  Form Issues: The form specified in the error message may have issues, such as incorrect syntax, missing fields, or other errors that prevent it from being processed correctly.
  Data Issues: The data being processed for the request may be incomplete or incorrect, leading to failures in generating the PDF.
  Authorization Issues: The user may not have the necessary authorizations to execute the PDF generation for the specified request or form.
  System Performance: If the system is under heavy load or if there are performance issues, it may lead to timeouts or failures in generating the PDF.
  
  Solution:
  
  Check Configuration: Verify that the PDF generation module is correctly configured. This includes checking the settings in transaction SPAD (Spool Administration) and ensuring that the necessary output devices are set up.
  Review the Form: Check the form specified in the error message for any issues. You can use transaction SMARTFORMS or SFP (SAP Forms) to review and test the form.
  Validate Data: Ensure that the data being processed is complete and correct. Check for any missing or incorrect entries in the relevant infotypes or data records.
  Check Authorizations: Ensure that the user executing the request has the necessary authorizations to generate the PDF. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
  Monitor System Performance: Check the system performance and logs for any indications of issues. If the system is under heavy load, consider scheduling the PDF generation during off-peak hours.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of a developer or SAP Basis team.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps. You can search for notes related to PDF generation issues in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPAD (Spool Administration), SMARTFORMS (for Smart Forms), and SFP (for Adobe Forms).
  Documentation: Review SAP documentation related to PDF generation and form design for best practices and troubleshooting tips.
  
  If the issue continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.