How To Fix HRESS_CLMS_MSG581 - Dependents should be used at Header Level or Both

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 581

• Message text: Dependents should be used at Header Level or Both

What causes this issue?

Reimbursement Type is configured as LTC Specific.
Since LTC is based on Quota of "Employee & his/her Dependents",
dependents should be used and must be at "Header Level" or at "Both
Level" (Header & Multiple Line).

System Response

Error.

How to fix this error?

Change the settings of the dependents accordingly.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG581 - Dependents should be used at Header Level or Both ?

  The SAP error message HRESS_CLMS_MSG581, which states "Dependents should be used at Header Level or Both," typically occurs in the context of managing employee benefits or claims in SAP SuccessFactors or SAP HCM (Human Capital Management). This error indicates that there is an inconsistency in how dependents are being specified in the system, particularly in relation to the header level of a claim or request.
  Cause:
  
  Inconsistent Dependent Data: The error usually arises when dependents are specified at the item level (e.g., for individual claims) but not at the header level (e.g., for the overall claim). The system expects that if dependents are included, they should be consistently applied either at the header level or at both levels.
  Configuration Issues: There may be configuration settings in the system that dictate how dependents should be handled, and these settings may not align with the data being entered.
  Data Entry Errors: Users may inadvertently enter dependent information incorrectly, leading to this error.
  
  Solution:
  
  Review Dependent Entries: Check the entries for dependents at both the header and item levels. Ensure that if dependents are specified at the item level, they should also be included at the header level.
  Adjust Data Entry: If dependents are not needed at the header level, ensure that they are not specified at the item level either. Conversely, if dependents are required, make sure they are consistently entered at both levels.
  Consult Configuration Settings: If the issue persists, review the configuration settings in the SAP system related to dependents and claims. Ensure that the settings align with the business requirements.
  User Training: Provide training to users on how to correctly enter dependent information to avoid this error in the future.
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal may have additional documentation or updates that can help resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  Testing: After making adjustments, conduct testing to ensure that the error no longer occurs and that the system behaves as expected when processing claims with dependents.
  
  By following these steps, you should be able to resolve the HRESS_CLMS_MSG581 error and ensure that dependent information is handled correctly in your SAP system.