How To Fix HRESS_CLMS_MSG564 - Use Multiple Line must be ticked for Use Amount at Multiple Line

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 564

• Message text: Use Multiple Line must be ticked for Use Amount at Multiple Line

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG564 - Use Multiple Line must be ticked for Use Amount at Multiple Line ?

  The SAP error message HRESS_CLMS_MSG564 indicates that there is a configuration issue related to the use of amounts in a multiple line entry scenario within the SAP system, specifically in the context of the SAP Human Resources (HR) module, often related to travel and expense management.
  Cause:
  The error occurs when you attempt to enter an amount for a claim or expense that is set up to allow multiple line entries, but the system configuration does not have the "Use Multiple Line" option enabled. This means that the system expects either a single line entry or that the configuration allows for multiple line entries with amounts.
  Solution:
  To resolve this error, you need to ensure that the "Use Multiple Line" option is enabled in the relevant configuration settings. Here are the steps to do this:
  
  
  Access Configuration Settings:
  
  Go to the SAP Easy Access screen.
  Navigate to the relevant configuration area for travel and expense management. This is typically found under:
  
  SPRO ? IMG ? Travel Management ? Travel Expenses ? Define Expense Types or similar paths depending on your specific SAP version.
  
  
  
  
  
  Modify Expense Type Settings:
  
  Locate the specific expense type that is causing the error.
  Check the settings for that expense type and look for an option labeled "Use Multiple Line" or similar.
  Ensure that this option is ticked/enabled.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Changes:
  
  Go back to the transaction where you encountered the error and try to enter the amounts again to see if the issue is resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for detailed guidance on configuring expense types and understanding the implications of enabling multiple line entries.
  User Roles: Ensure that you have the necessary authorizations to make changes in the configuration settings.
  Consult with SAP Support: If you continue to experience issues after making the changes, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the error message HRESS_CLMS_MSG564 and successfully enter amounts for multiple line entries in your SAP system.