How To Fix HRESS_CLMS_MSG520 - Error reading the cluster data during infotype update.

SAP Error Message - Details

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 520

• Message text: Error reading the cluster data during infotype update.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG520 - Error reading the cluster data during infotype update. ?

  The SAP error message HRESS_CLMS_MSG520 indicates that there is an issue with reading cluster data during an infotype update, typically related to the handling of employee data in the Human Resources (HR) module. This error can occur for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Data Consistency Issues: There may be inconsistencies in the cluster data that the system is trying to read. This can happen if there are incomplete or corrupted records in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the cluster data.
  Database Locking: The data might be locked by another process, preventing the current transaction from reading it.
  Technical Issues: There could be a technical issue with the database or the SAP system itself, such as a missing or misconfigured table.
  Incorrect Configuration: Configuration settings related to the infotype or cluster might be incorrect.
  
  Solutions:
  
  
  Check Data Consistency:
  
  Use transaction codes like SE16 or SE11 to check the relevant cluster tables for inconsistencies.
  Run consistency checks or reports to identify and correct any data issues.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the relevant infotypes and cluster data.
  Use transaction SU53 to analyze authorization failures.
  
  
  
  Check for Locks:
  
  Use transaction SM12 to check for any locks on the relevant database tables. If locks are found, determine the cause and resolve them.
  
  
  
  Technical Troubleshooting:
  
  Check the system logs (transaction SM21) for any related error messages that might provide more context.
  If the issue persists, consider restarting the application server or database.
  
  
  
  Configuration Review:
  
  Review the configuration settings for the infotype in question to ensure they are set up correctly.
  Consult with your SAP Basis or HR configuration team if necessary.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HR that store employee-related information. Each infotype has a specific purpose and is identified by a unique number.
  Cluster Tables: In SAP, cluster tables are used to store related data in a compressed format. They are often used in HR to manage employee data efficiently.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and SM37 (Job Monitoring) for monitoring background jobs that might be related to the error.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.