How To Fix HRESS_CLMS_MSG517 - Approved amount and number, both are zero.

HRESS_CLMS_MSG517 - Overview

• Message type: E = Error

• Message class: HRESS_CLMS_MSG - Messages for India PS localization functionalities

• Message number: 517

• Message text: Approved amount and number, both are zero.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message HRESS_CLMS_MSG517 - Approved amount and number, both are zero. ?

  The SAP error message HRESS_CLMS_MSG517, which states "Approved amount and number, both are zero," typically occurs in the context of the SAP Employee Self-Service (ESS) or Manager Self-Service (MSS) modules, particularly when dealing with claims or expense reimbursements. This error indicates that the system is trying to process a claim or expense report that has not been approved or has been incorrectly configured, resulting in both the approved amount and the number of items being zero.
  Causes:
  
  No Approval Process: The claim or expense report has not gone through the approval process, leading to zero amounts being recorded.
  Incorrect Configuration: There may be issues with the configuration of the expense types or the approval workflow.
  Data Entry Errors: The user may have submitted a claim without entering any valid amounts or quantities.
  System Errors: There could be a temporary system issue or bug affecting the processing of claims.
  
  Solutions:
  
  Check Approval Status: Verify if the claim or